“Our firm has a long-term relationship with The Murphy Group LLC. They have professionally consulted us on many retail topics including branding; innovation; operational improvements; organizational alignment and retail design. They share global best practices and assist our company to stay on the leading edge.”
Lorenzo Gazmuri, Gerente General, Copec, Santiago Chile
"TMG is a good alternative for retailers who would like to infuse expertise into their knowledge bank in order to take advantage of energy efficiency and other sustainability opportunities, especially during this economic downturn, when taking costs out of operations is essential. TMG offers good value as well as expertise that can help retailers prioritize the energy efficiency sustainability projects with the highest payback."
Tim Rutter, President M&G Realty, Rutter's Farm Stores, York, PA, USA
“We have a strong and close relationship with tmg, which is our valued advisor in the convenience and fuel retail Industry. tmg has been a strategic partner in our international growth; in 2010 tmg assisted us in the Terpel acquisition in Colombia, and recently, in 2016, tmg assisted us in our first step in the US market, with the Mapco $500+M, 350 site retail network acquisition in SE USA. They assisted in development of our entry strategy; prioritizing target retailer criteria; investment banker selection process, as well as due diligence and valuation of multiple networks, leading up to the successful acquisition of Mapco. For us tmg means knowledge, learning, support and effectiveness."
Leonardo Ljubetic, CEO, Copec USA Inc.
“We recently provided investment banking advisory services to an international based client making a platform investment in the United States. TMG’s involvement in the transaction complemented our role as investment bankers and significantly contributed to a successful closing. TMG demonstrated expertise in the areas of marketing, operations, branding and industry benchmarking which proved invaluable during M&A due diligence. In particular, Jeff Murphy’s professionalism, understanding of cultural differences, cross border M&A experience and knowledge of both US and International retail markets were instrumental throughout the transaction process.”
Scott Garfinkel, Managing Director, Raymond James Investment Banking
“tmg has provided invaluable advice on multiple strategic issues over the past couple years. As a three year start-up firm, we have sought their advice on: investment scenarios; growth strategies; branding; how to become a best place to work; how to launch a new c-store brand/offer; how to mitigate risk and organizational alignment. tmg has delivered on all counts, on time and cost-effectively! We have tmg on a multi-year retainer; with Jeff Murphy typically visiting us in Peru quarterly – in addition to specific visit deliverables, he shares Global Fuels/Convenience Trends with our team – the impact is measurable for our team in terms of inspiration, execution and vision. tmg consultants and their alliance partners are industry experts in both fuels & convenience retailing.”
Marco Alvarez, CEO, Numay, AVA, Lima, Peru
"On behalf of the Iraq Oil Ministry, we would like to express our deep gratitude and respect to The Murphy Group LLC for conducting the Global Downstream Energy Modernization Training Workshop in Cairo, Egypt. In four short days, we gained invaluable, global information, best practices and experiences regarding energy deregulation processes, retailing, distribution and refining. TMG expanded our horizons of thought and we will make use of this new knowledge in the various fields of work, as much as we can. May God bless us all. Peace be upon you."
Abdul-Zahra Shahid Hassan, Director of Planning, Iraq Ministry of Oil
“tmg has been assisting us for the past couple years on multiple projects. As an example, our c-stores’ design/offer had reached maturity and was in need of a ‘refresh’…Jeff Murphy guided us through a thorough assessment process that finally yielded a new strategy focused on a new prepared food offer with space allocation closer to a QSR than a conventional c-store. He assisted in the selection process of food consultants, design firms, layouts and equipment procurement. Our first prototype, refresh stores have just opened and results are promising. In addition, tmg assistance in coordinating overseas learning opportunities have been great for our staff, as well as our retailer clients.”
Diego Endara, CEO, NUCOPSA, Ecuador
"During my term as Chief Refining and Marketing Officer, Vice President of the Board, Chief Commercial Officer, Vice President of the Board at Group Lotos S.A. and as The Executive Director for Retail Sales at PKN Orlen S.A., Richard Abrams and his team added substantial value to our strategies and programs to improve our retail network fuels and c-store performance and profitability in Poland. He was also instrumental in helping us assess expansion opportunities in Poland, Germany, the Czech Republic and the Baltics. His experience and professionalism won the respect of our teams through the years."
“tmg is our valued advisory firm for many initiatives. Several years ago, they assisted in a collaborative effort with a design agency on our ‘brand refresh’ of Terpel. tmg organized/hosted a global study tour for our team which proved essential in understanding the latest trends and best practices in multiple countries. Our brand refresh results have been outstanding! More recently, tmg assisted us in the development of a unique and innovative fuel design/format specifically for motorcycle consumers.. They developed fact-based data analysis; assisted in identifying global trends, especially in Asia; and facilitated discussions with equipment suppliers. This consulting project was completed on time; within budget and ultimately enabled our rapid deployment in the market, providing Terpel with a competitive advantage for that segment. tmg is our on-call doctor whom we rely on when we have specific symptoms needing knowledge, expertise and global connections.”
Kenneth Siefken, VP Marketing, Terpel, Bogota, Colombia
"NATSO and tmg have had a mutually beneficial relationship for many years. We have connected tmg and their retailer clients to best practice, truckstop/highway site operators in USA for idea sharing, benchmarking and technology transfer. tmg has led NATSO and many of their retailers on International Best Practice study tours to UK, Europe and most recently, Latin America. These study tours are tailored to our specific needs and enable our members to learn from International retailers. These conference/tours are highly interactive programming including presentations by best practice retailers; informal discussions with industry leaders on a wide variety of relevant topics and local store tours that inevitably yield ideas that our members apply in their networks. We have found tmg’s assistance valuable to keep NATSO and our retailer members informed on global innovation both inside and outside our retail channel."
Pamela Hayes, VP, Strategic Partnerships, NATSO – ‘Representing America’s Travel Plazas and Truckstops’
"We engaged tmg to help us better understand the ‘fast casual’ restaurant phenomenon in USA. We were seeking to better understand global best practices and innovative formats in order to alter our menu, improve our technology and ultimately improve our consumer experience at our Pronto convenience stores and travel centers in Chile. tmg once again orchestrated a tremendous learning experience for our team with a multi-USA city study tour of best-in-class QSRs, fast casual restaurants and convenience stores. They provided factual evidence of historical trends; organized hosted visits at many stores, thereby enabling our executive team to learn directly from the retail network executives; and coordinated a 50+ store visit schedule in 3 USA metropolitan areas. The team’s learnings were professionally and efficiently summarized with a recommended path forward including many ideas that we have already successfully implemented."
Diego Penafiel, CEO, Arco Prime Inc, Santiago, Chile
“Let me tell you that the first prototype, iconic gas station is wonderful! It will be a success, since it is really world-class and compared with the current Colombian standard, the difference is huge. So receive my congratulation for such a great design. Please pass this message to Joe Bona of CBX too.”
Arturo Natho, Gerente Internacional, Copec/Terpel, Bogota, Colombia
"We have many initiatives underway which will improve our Franchise Business in the USA. TMG Consulting has been assisting in these efforts in a variety of ways including: industry best practice benchmarking; strategy development which will ultimately improve our franchisee recruiting, selection and training; as well as performing an Assessment process on new franchisees intended to assist new dealers and provide a feedback mechanism for our firm . TMG's keen understanding of global, operational & marketing best practices and their team of seasoned professional have proven to be instrumental in our continued drive to improve execution and overall retail results."
Global, mega-major fuels and convenience retailer, HQ in USA
"TMG provided our company with expertise and analysis of the American retail market which we have found useful as we developed our plans. TMG consultants have a deep understanding of the American market dynamics and fundamentals which ultimately enhance our decision making. They managed the project within the timeline and budget both consistently and professionally. We consider TMG to be a worthy consultant company!"
Ana Cláudia Chopard Bonilauri, Gerente Setorial de Distribuição/ Retail Marketing Manager, Desenvolvimento de Negócios Internacionais/ International Business Development, PetroBras
"TMG has recently provided training as well as an excellent, diagnostic assessment of our market and our current situation. We are currently developing our path forward with their help, including our Strategic Marketing/Branding Plan and Network Strategy. TMG offers fuels/convenience retailing expertise as well as good value for firms like ours. TMG is our touchstone for global retail developments. They 'galvanized' our team members and have provided keen insights and lessons learned from around the world."
Moscow, Russia-based Fuels and Convenience Retailer
"On behalf of Consultoria Colombiana I wish to thank you for your cooperation in the learning and growth trip of our consulting team to the USA; it was very beneficial not only for the team but also for our FlexFuel, Ethanol project, therefore I believe that this experience will bring benefits for Colombia ensuring that the best decision is made by the government. We are happy of having made contact with you, and not only for this project, as we can now interchange ideas and businesses for other projects that are beneficial for both parties."
Javier Dario Forero, Consultoria Colombiana S. A., Flex Fuel Project Director, Bogota, Colombia
“We have partnered with Jeff Murphy of ‘tmg consulting’ for almost ten years and value their advice on many strategic initiatives including branding; M&A due diligence; marketing; operations and innovation. Jeff and his team are our ‘global radar’ for best practices, benchmarking and technology both within and outside our channel. We deem their consulting as a key driver for improving our financial and brand results.”
Carlos Gonzales, Gerente General, Primax Peru & Ecuador
“When NACS sought to host a global summit at our NACS Show, we knew we needed a consultant with global knowledge of how businesses, and specifically, the petroleum and convenience store industries, operate abroad. We also knew we needed a consultant that had poise, maturity and grace in dealing with business leaders from a variety of different cultures. The Murphy Group LLC delivered on all counts. Our Summit was a significant success and more than met our objectives.”
“TMG has been crucial with respect to the success that we have achieved in the recent Fuels/Convenience Retailing market entries in Latin America. Their knowledge of Best in Class global practices helped us develop top retail networks. Their understanding of cultural differences and strengths around building relationships have helped us to develop strong high performing teams with integrated human resource strategies. Their team oriented leadership and consulting support have helped us to develop a sustainable competitive advantage.”
Global Fuels and Convenience Retailer